Effective from May 10, 2022

By visiting https://fortunx.com/ website, you accept the following terms and conditions, even if you do not make use of the request for quotation or use any of the services on the website.

These General Terms and Conditions (hereinafter: GTC) contain the rights and obligations of the Customer (hereinafter: the Customer) of the Website Operator (hereinafter: the Service Provider) using the electronic services provided via the www.fortunx.com website (hereinafter the Service Provider and the Customer together: Parties).

The GTC applies to all legal transactions and services that take place through the website www.fortunx.com, regardless of whether it is performed from Hungary or abroad, by the Service Provider or its contributor.

Service providers Data:

Company name: ThanX Digital Solutions Ltd. 

Registered office and mailing address: Hungary, 2483 Gárdony, Paál László utca 8.

Company registration number: 07-09-033139 

Tax number: 27732836-2-07

EU VAT number: HU 27732836

Bank account number: 10400229-86767555-49691006

Phone number: +36 70 619 9721

Email address: hello@fortunx.com

Customer service: see more 1.4.

1. GENERAL INFORMATION

1.1. The scope of these GTC extends to all electronic services, which take place on the website www.fortunx.com (hereinafter: the Website).

Furthermore, the scope of these GTC extends to all transactions that are concluded between the Parties specified in this contract. The services provided on the Website are regulated by Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society Services. Act (“Elkertv.”).

1.2. The original language of the contract is Hungarian. (This document is just a translation.)

1.3. The Service Provider does not submit to the provisions of any code of conduct.

1.4.customer service

• 2483: Gárdony, Paál László utca 8. (by prior arrangement)
• Phone: +36 70 619 9721
• Internet address: www.fortunx.com
• E-mail: hello@fortunx.com

1.5. Should you have any questions, our customer service is at your disposal. If you require more information than is provided on the Website, please contact our customer service.

2. RESPONSIBILITY

2.1. The information on the Website has been posted in good faith, however, it is for informational purposes only, the Service Provider is not responsible for the accuracy or completeness of the information.

2.2. The Customer may use the Website only at his own risk and accepts that the Service Provider shall not be liable for any material and non-material damages incurred during the use, in addition to liability for breach of contract caused by willful misconduct or criminal offense. .

2.3. Service Provider excludes all liability for the conduct of users of the Website.

The Customer is fully and exclusively responsible for its own conduct, in which case the Service Provider fully cooperates with the acting authorities in order to detect violations.

2.4. The pages of the service may contain connection points (links) that lead to the pages of other service providers. The Service Provider is not responsible for the data protection practices and other activities of these service providers.

2.5. The Service Provider is entitled, but not obliged, to check the content that may be made available by the Customers during the use of the Website, and the Service Provider is entitled, but not obliged, to look for signs of illegal activity with regard to the published content.

2.6. Due to the global nature of the Internet, the Customer agrees to act in accordance with the provisions of applicable national law when using the Website.

2.7. If the Customer detects objectionable content on the Website, he is obliged to notify the Service Provider immediately. If the Service Provider finds the signal to be justified during its bona fide procedure, it is entitled to delete or modify the information immediately.

3. COPYRIGHT

3.1. The Website is protected by copyright.

The Service Provider is the copyright holder or authorized user of all content displayed on the Website and in the provision of services available through the Website: any copyrighted work or other intellectual property (including, but not limited to, all graphics and other materials, layout, editing, software and other solutions, ideas, implementations used).

3.2. The content or parts of the Website may be saved or printed on physical or other media for private use or with the prior written consent of the Service Provider.

Use other than for private use, such as storage in a database, transmission, publication or downloading, is only possible with the prior written permission of the Service Provider.

3.3. In addition to the rights expressly set forth in these GTC, neither the use of the Website nor any provision of the GTC entitles the Customer to any use or utilization of any trade name or trademark appearing on the interface of the Website.

Apart from the display associated with the intended use of the Website, the necessary temporary reproduction and private copying, these intellectual works may not be used or utilized in any other form without the prior written permission of the Service Provider.

4. POSSIBILITIES FOR CLAIMING COMPLAINTS

4.1. Complaints

handling The Customer may submit consumer complaints related to the Service Provider’s activities at the following contacts

Customer service:

• Address: 2483 Gárdony, Paál László utca 8. (by prior arrangement)
• By phone: +36 20 58 98 168, +36 70 619 9721
• E -mail: hello@fortunx.com

According to the current legislation, the Service Provider will immediately investigate the oral complaint and remedy it if necessary, if the nature of the complaint allows it.

If the Customer does not agree with the handling of the complaint or it is not possible to investigate the complaint immediately, the Service Provider shall immediately take minutes of the complaint and its position and provide a copy to the Customer on the spot. In the case of an oral complaint, the Customer shall send it to the Customer at the latest at the same time as the substantive reply specified in the section on the written complaint, and shall henceforth act in accordance with the provisions concerning the written complaint.

The Service Provider shall record the verbal complaint communicated by telephone with the identification number of the previous order, which helps to retrieve the complaint.

The Service Provider is obliged to examine the written complaint within thirty days of its receipt and to respond to it on the merits, and to ensure that the response reaches the Customer. If the Service Provider rejects the complaint, it is obliged to justify its position in its substantive response to the rejection.

The Service Provider is obliged to keep the record of the complaint and a copy of the response for five years.

The Service Provider raises the objections submitted by the Customer in 4.1. at the direct contacts indicated in point.

4.2. Other enforcement options

If any consumer dispute between the Service Provider and the Customer is not settled during negotiations with the Service Provider, the following enforcement options are open to the Customer:

– Court proceedings. The customer is entitled to enforce his claim arising from a consumer dispute in court in the framework of civil proceedings in accordance with Act IV of 1959 on the Civil Code. as well as the provisions of Act V of 2013 on Civil Procedure.

5. OTHER PROVISIONS

5.1. The Website is a Linux / PHP-based information system with an appropriate level of security and use, but we recommend that you take the following precautions: use virus and spyware protection software with an up-to-date database, and install security updates for your operating system.

Use of the Website presupposes that the Customer is aware of the technical and technical limitations of the Internet and accepts the possibility of errors associated with the technology.

5.2. The Service Provider is entitled to unilaterally amend the terms and conditions of these GTC at any time. The Service Provider informs the users about the changes by e-mail before they take effect.

*This document is just a translation and the original language of the document is Hungarian. ThanX Digital Solutions Ltd. operates in Hungary, so in case of any inconsistency between the documents, the Hungarian one should prevail. The hungarian version can be downloaded by clicking the button below.